For the purposes of The GDPR, we are the Data Processor when selling on Amazon and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from Amazon is that of “Contract” – whereby processing is necessary in order to fulfill buyer orders and enquiries. We retain information provided by Amazon, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 5 or 10 years.
For the purposes of The GDPR, we are the Data Controller when receiving personal data through contact forms (Ebook, Contact) on our website and processes all personal data lawfully, fairly and in a transparent manner.
We receive personally identifiable information from Amazon only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery.
We receive personally identifiable information (name, email address) from our Ebook form and Contact form.
We do not sell or rent personally identifiable information to any third party for any purpose.
We also collect information from cookies on your devices and this includes information about your IP address, MAC address and other identifying information, information about your devices, including your location, from third party advertising networks and how you use our products and services. Visit Cookies Policy.
1. We may use any personal buyer information provided by Amazon to:
prevent and detect crime
develop and improve our products
undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)
2. We may use any personal buyer information provided by our Ebook form and Contact form to:
send advertising, commercial, product information or any other email with any title in connection with the commercial activity.
We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers orders to anyone not connected with us, unless:
a buyer asks us to reveal the information, or we have a buyer’s permission to do so
we are required or permitted to do so by law
it is required by law enforcement, fraud prevention or credit reference agencies
We may share buyer personal information with our suppliers, service providers and other contractors only to fulfill orders buyers place with us on Amazon (such as financial accounting service provider, invoice/billing service provider etc)
Besides the right to revoke the consent you have given us, you have the following further rights if the respective legal requirements are met:
• The right to request information about your personal data stored with us
• The right to request rectification of incorrect data or completion of incomplete data
• The right to request deletion of your personal data stored with us
• The right to request restriction of processing of your data
• The right to request data portability
• The Right to object to the processing of your personal data
Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on Amazon) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.